Frequently Asked Questions (FAQ)

Sales Related:

  1. Are your showrooms still open?
    Our showrooms are closed in accordance with the enhanced measures to manage the COVID-19 situation in Singapore.
  2. Can I still make enquiry on Mazda models during the showroom closure?
    You can reach us through these channels:
    1. Call us at 6261 1181 between 9am to 6pm.
    2. Click through and sign up via www.mg.com.sg/contact-us.
    A team member will respond as soon as possible.
  3. Can I request a test drive to be held at my house?
    We are not able to facilitate a test drive from now till 1 June 2020 due to the business closure. Once these measures are lifted and business is allowed to resume, we can facilitate a test drive by at your preferred location on weekdays between 10am to 6pm or you may make an appointment and visit our showroom. 
  4. Can I place a deposit to secure a car I like during showroom closure?
    Yes, you are able to do so. Pay Now option is available and our staff will provide you with the QR code and our UEN number is 201928952ZEV1. Participating banks:  Bank of China, Citibank, DBS, HSBC, Maybank, OCBC, Standard Chartered and UOB. 

 

Aftersales:

  1. Is the service centre still operating?
    Our service centre is closed, in accordance with the closure of business requirement during the enhanced measures to manage the COVID-19 situation in Singapore.
  2. Can I still make a servicing appointment?
    You can make a service appointment by calling 9760 3003 between 9am to 5.30pm.
    Service appointments will be available from 2 June 2020 when business is allowed to resume.  
  3. Can I contact someone with regards to an issue with my car during this closure period?
    You can reach us through these channels:
    1. You can call us at 9760 3003 between 9am to 5.30pm.
    2. Click through and sign up via www.mg.com.sg/contact-us.
    A team member will respond as soon as possible.
  4.  Can you assist me as my vehicle has broken down?
    For 24 hour breakdown service, please call 9760 3003 for assistance.